Building and Managing Volunteer Programs

Volunteers bring a passion to victim service organizations, and their mindful management can be a key strategy in extending an organization’s mission and scope of services. This 3-week course will focus on the importance of volunteers; how to recruit, screen, onboard, and retain them; and how to determine the costs associated with managing volunteers. The training is designed for current or aspiring volunteer managers.

• Introductory Week: The Importance of Volunteerism
• Week 1: Finding the Right Volunteers
  • Examine why people volunteer.
  • Explain the importance of creating a volunteer position description.
  • Discuss tips for recruiting the "right" volunteer.
  • Explain how to screen volunteer applicants.
• Week 2: Onboarding and Retaining Volunteers
  • Discuss the importance of onboarding and training volunteers.
  • Describe ways to integrate volunteers into your organization.
  • Identify strategies for how to evaluate and recognize volunteers appropriately.
  • Explain the importance of exit interviews.