This annotated bibliography lists and summarizes research literature on the benefit of having people with particular lived experiences participating in nonprofit committees and boards that develop policies and procedures for assisting people who have also been through the experience being addressed.
“Service user involvement” means inviting people who have used services to discuss the design and delivery of those services. The provided annotated bibliography contains research reports on this issue. Most of the research material listed, however, does not discuss crime victims who work as service providers or staff in victim services agencies, although one summary mentions a related report about victim-practitioners’ experiences in integrating personal experiences of victimization into their work. Neither is this a comprehensive scan of all the relevant literature. Articles listed were published between 2005 and 2019, and they most often address services in the United States and United Kingdom. Most of the listings are available in the Center for Victim Research (CVR) Library for registered users (free to register).