This report summarizes the International Terrorism Victim Expense Reimbursement Program's (ITVERP's) activities from October 1, 2013, to September 30, 2014, with attention to victim application processing, claims payment, and public-awareness activities undertaken to inform potential claimants of ITVERP benefits and services.
During the period covered in this report, ITVERP began using the Claimant Feedback Tool to obtain information about the application and claims review process. The U.S. Justice Department's Office for Victims of Crime (OVC) and the Office of Justice Programs' Office of the Chief Information Officer continued working cooperatively in developing a more comprehensive case-management system. During the report period, ITVERP increased outreach to foreign victims of terrorism and their surviving nuclear family members. ITVERP also increased collaboration with other Federal agencies serving terrorist victims and surviving family members. During this reporting period, ITVERP received 31 new applications for reimbursement. These applications pertain to terrorist incidents dating from September 4, 1997, to April 24, 2014. An exhibit shows the number of applications received during each ITVERP reporting period since the program's inception in 2006. Data are reported on the status of claims (active, claimant unresponsive, denied, or paid); claims from foreign service nationals; processing time; reimbursement requests by expense categories; appeals; future liability; program updates; and the promotion of public awareness of ITVERP. 12 exhibits