Using Technology To Enable Collaboration

• NCJ Number: 187528
• Author(s): Erin Stark; Mari Kovener
• Date Published: August 2001
• Length: 20 pages
• Publication Series: OVC Others
• Grant Number(s): 97-VF-GX-K001
• Agencies: OVC
• Publication Type: Program/Project Description

Annotation

This is the second in a series of bulletins that highlight the Denver Victim Services 2000 (Denver VS2000) demonstration project; the first bulletin documented the needs assessment process, and the current bulletin discusses the technology initiative identified through the community needs assessment as critical to achieving the VS2000 goal of a seamless, accessible system of services for all crime victims.

Abstract

The Denver VS2000 technology initiative has three components: an online Resource Directory; an online Training Center; and an automated, online client Case Management System. An interactive Web site connects these and links to other victim service providers. This bulletin summarizes the collaborative efforts and needs assessment that were critical to the conception and developments of these components. Further, the bulletin describes the component elements and their implementation, suggesting how to develop and maintain the same or similar technology-based solutions to serve victims of crime. Not only will victim service providers find this bulletin informative, but agencies and their information systems staff will find it helpful in determining what technology would best enhance interagency collaboration to support victims in the community. This bulletin directs readers to no-cost tools to meet local needs and the technical assistance to implement them. A list of 28 resources