NCJ Number
112162
Journal
Law and Order Volume: 36 Issue: 6 Dated: (June 1988) Pages: 58-59
Date Published
1988
Length
2 pages
Annotation
In 1985, the Highway Patrol in Alberta, Canada, was experiencing a lack of consistency in its annual employee performance appraisal review process, and it was decided to pilot a behaviorally anchored performance review that was tied to the agency's competency-based training program.
Abstract
The process uses clear and simple terms of reference outlined in a supervisor's manual that includes behavioral and competence level descriptions for all tasks and knowledge requirements for a patrol officer. Because performance expectations were simplified, both officers and supervisors benefit. The performance review rating guide format that was developed produces a competency profile chart, which, together with behavioral data, can be used to monitor trainees' performance during training and annually thereafter. The process permits highly structured and focused evaluation of performance, clearly delineates areas to be evaluated, and provides a positive working contract between officer and supervisor. For the new employee, it makes the review process positive and developmental, and it serves as a recording and mastery development tool for the experienced employee. The evaluation manual provides supervisors with a competency process flow chart, competency profiles, position descriptions, a field training and proficiency rating guide, and evaluation forms. 1 figure.