NCJ Number
17456
Date Published
1974
Length
42 pages
Annotation
A CATEGORIZATION OF CURRENTLY USED MEASURES, MEASURES OF INDIVIDUAL PERFORMANCE, THE QUALITY OF EMERGENCY SERVICE, USE OF UNOBTRUSIVE MEASURES, THE CITIZEN SURVEY, AND MEASURES FOR CONTRASTING CITIES AND DEPARTMENTS.
Abstract
THE PAPER FIRST CONSIDERS AND CRITICIZES CURRENT INDIVIDUAL PERFORMANCE EVALUATION PRACTICES. IT THEN SUGGESTS SOME WAYS OF EVALUATING AREAS NOT NOW GIVEN SUFFICIENT ATTENTION, SUCH AS THE USE OF FORCE AND THE QUALITY OF EMERGENCY SERVICE RENDERED, AND DISCUSSES USING CITIZEN INTERVIEWS AS A TECHNIQUE OF EVALUATION. A FINAL SECTION FOCUSES ATTENTION ON SOME MEANS OF EVALUATING AND CONTRASTING DEPARTMENTS RATHER THAN INDIVIDUALS. (AUTHOR ABSTRACT)