BEHAVIORS, RESULTS, AND ORGANIZATIONAL EFFECTIVENESS THE PROBLEM OF CRITERIA (FROM HANDBOOK OF INDUSTRIAL AND ORGANIZATIONAL PSYCHOLOGY, 1976, BY MARVIN D DUNNETTE SEE NCJ-52907)

• NCJ Number: 52914
• Author(s): P C SMITH
• Date Published: 1976
• Length: 31 pages
• Corporate Author: Rand McNally and Co
• Publication Format: Document
• Language: English
• Country: United States of America

Annotation

DETERMINING APPROPRIATE EVALUATION CRITERIA, COLLECTING DATA, THE USE OF WEIGHTING, VALIDATING DATA, AND THE USE OF CRITERIA TO IMPROVE OPERATIONS OR TO DEVELOP PROGRAMS ARE COVERED.

Abstract

THE THREE DIMENSIONS WHICH SEEM TO APPLY TO MOST CRITERIA ARE TIMESPAN TO BE COVERED, SPECIFICITY DESIRED, AND THE CLOSENESS TO ORGANIZATIONAL GOALS TO BE APPROACHED. THE MULTIDIMENSIONAL NATURE OF CRITERIA AND THE IMPORTANCE OF RELEVANT, RELIABLE, AND SALABLE CRITERIA ARE UNDERSCORED. 'SALABILITY' IS IMPORTANT BECAUSE THE ORGANIZATION MUST SEE THE CRITERION AS DIRECTLY APPLICABLE TO INCREASED SALES, REDUCED ABSENTEEISM, IMPROVED OPERATIONS, OR SOME OTHER ORGANIZATIONAL GOAL. SPECIFIC CRITERIA ARE ANALYZED; THESE INCLUDE TARDINESS, ABSENCES, ACCIDENTS, SALES, PRODUCTION, JOB LEVEL AND PROMOTIONS, SALARY, AND VARIOUS TYPES OF PERSONNEL RATINGS. THE DANGERS INHERENT WITH EACH CRITERION ARE REVIEWED. THE PROBLEMS OF CONTAMINATION AND DEFICIENCY, VALIDATION BY THE MULTITRAIT-MULTIMETHOD MATRIX, AND THE DYNAMIC NATURE OF CRITERIA ARE DISCUSSED. THE PROCEDURE FOR DEVELOPING AN ORGANIZATIONAL CRITERION IS SUMMARIZED. THE RECURRING PROBLEMS OF RELEVANCE AND RELIABILITY OF OBSERVATION AND RATING, THE TRAINING OF RATERS, THE USE OF MULTIPLE MEASURES, AND THE EQUIVALENCE OF MEASURES ARE COVERED. THE USE OF CRITERIA IN COUNSELING IS COVERED. RESEARCH EFFORTS TO INTEGRATE CRITERION MODELS ARE BRIEFLY SUMMARIZED. AN EXTENSIVE BIBLIOGRAPHY IS APPENDED. (GLR)