U.S. flag

An official website of the United States government, Department of Justice.

NCJRS Virtual Library

The Virtual Library houses over 235,000 criminal justice resources, including all known OJP works.
Click here to search the NCJRS Virtual Library

Benefits of Research for Management - The Case of a Civil Arbitration Program

NCJ Number
95011
Journal
Justice System Journal Volume: 9 Issue: 1 Dated: (1984) Pages: 111-119
Author(s)
D L Metrick
Date Published
1984
Length
9 pages
Annotation
Civil arbitration programs are often advanced as an effective way to divert cases out of the normal trial process. Often overlooked is the fact that the introduction of such a program can create its own problems that can only be discovered through the application of systematic research techniques.
Abstract
This note discusses the operation of a arbitration program in a single jurisdiction and highlights the importance of research for management decision making. (Publisher abstract)