Consultation as Management Education - Using Data to Promote Change - Case Focused Approach (From Psychological Services for Law Enforcement, P 194-202, 1986, J Reese and H A Goldstein, eds. See NCJ-104098)

• NCJ Number: 104109
• Author(s): G O Seymour; R L Boxley; M Redding
• Date Published: 1986
• Length: 9 pages
• Corporate Author: US Dept of Justice; US Dept of Justice
• Sale Source: Superintendent of Documents, GPO; National Institute of Justice/NCJRS; National Institute of Justice/; NCJRS Photocopy Services
• Publication Type: Report (Technical Assistance)
• Language: English
• Country: United States of America
• Note: For microfiche, see NCJ-104098.

Annotation

This paper outlines a consultation process used by psychologists to assist police supervisors in the development of proactive educative management techniques to prevent stress from diminishing police job performance.

Abstract

Data from a preprogram departmentwide baseline psychological assessment and clinical case materials were used as a management education tool to help police executives identify and proactively deal with the negative results of police stress. The psychological assessment surveyed a random sample of 725 sworn officers, with an 82.2-percent response rate. The assessment determined the relationship between perceived and actual stress and selected demographic, psychological, and job satisfaction variables. The stress factors identified pertained to danger stress, peer relations, inadequate support, supervision and discipline, and judicial inadequacies. Cluster analysis was used to identify clusters of officers with varying perceptions and experiences of stress. Survey results were presented to field commanders to help them in developing proactive interventions for their constituency. Case materials supplemented the empirical data. 5 data tables.