NCJ Number
204829
Date Published
December 2003
Length
11 pages
Annotation
This paper examines the process of successful change within a youth detention facility in Canberra, Australia through the development and implementation of a vital learning culture.
Abstract
This papered examined the Quamby Youth Detention Center located in Canberra, Australian Capital Territory to outline the effects of change management on both staff and clients. Quamby is a 32-bed residential facility for young males and females between the ages of 10 and 18 years. Within the facility a negative culture and philosophy had developed which was impacting poorly on both the youth and the staff. Management became focused on changing the environment and identifying the change management tool needed to effect change. The process for successful change within the facility was tracked using several explanations. Successful change was seen and demonstrated as the establishment of a vibrant learning culture. It was demonstrated how a vision can be grounded and the steps taken to strategically implement that vision. The creative use of effective education and training in tandem with cooperation throughout the facility led by an inclusive management approach established a vibrant learning culture. The learning culture in turn was used to include the clients in the decisionmaking process that built up the social capital within the facility. An empowerment process was encouraged for both staff and clients. The results of an established vibrant learning culture indicated that for both staff and clients, a more healthy organization developed.