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Good News About Re-Engineering for Law Enforcement Executives

NCJ Number
166740
Journal
Police Chief Volume: 63 Issue: 4 Dated: (April 1996) Pages: 16,18
Author(s)
J Lingerfelt
Date Published
1996
Length
2 pages
Annotation
This article describes new and emerging technologies that will enable police to be more productive at less cost.
Abstract
Distributed computing, telecommunications, and biometrics -- all of which have advanced rapidly in recent years -- are perfect for law enforcement's current and future needs. Used with new management tools, the new technologies eliminate waste and repetition, streamline process, and maximize personnel time. When technology is implemented as part of a re-engineered program for handling calls for service and preparing reports, surplus hours can be made available in an officer's tour. A solid distributed computing strategy not only allows officers in the field to get more information, but it permits departments to share information safely with the public. Advances in telecommunications now make it possible for police to move voice and data (including images) across any type of organization. The most exciting continuing developments are in the area of biometrics, i.e., the ability to identify someone based on unique physical characteristics. The ability to transmit mugshot images enables officers to verify identity with more accuracy than was previously possible. By the turn of the century, voice identification, facial mapping, and DNA typing will all be capable of positively identifying a person. The key to taking advantage of all of these existing and emerging opportunities is a good strategic plan for information services.