NCJ Number
186539
Journal
Community Corrections Report on Law and Corrections Practice Volume: 8 Issue: 1 Dated: November/December 2000 Pages: 1-14
Editor(s)
Elizabeth R. Walsh Esq.
Date Published
2000
Length
4 pages
Annotation
Community corrections managers are faced with the problem of stress and burnout among probation and parole officers (PPO), identifying the cause or causes and initiating prevention and intervention measures.
Abstract
Previous research has shown PPO stress and burnout is caused by the very nature of their work, their intensive interpersonal contact with offenders in an attempt to secure their compliance, and a change in their behavior. In this study an alternative cause is suggested. Casework is not seen as a stressor or source of burnout but a source of significant satisfaction. The organizational environment a PPO works in imposes increasing demands for services and accountability with high caseloads, inadequate resources, insufficient treatment, and out-dated computers and technology. Community corrections managers who want to address staff stress and turnover need to shift their focus from the individual PPO to the organization. A non-exhaustive list of management responsibilities for improvement in the internal organizational dynamics is offered. In conclusion, it is the agency that burns out the PPO not the work.