NCJ Number
144677
Date Published
1993
Length
200 pages
Annotation
The purpose of this book is to enhance the interviewing skills of police officers, probation officers, corrections officers, parole officers, counselors, social workers, and others who work in the criminal justice system.
Abstract
The early chapters introduce basic concepts of interviewing in criminal justice. The author discusses fundamental principles such as neutrality and the difference between interviewing and interrogation. He describes different interviewing styles and the circumstances in which each might be appropriate. He then presents the basic skills model which serves as a sort of "road map" to interviewers. Subsequent chapters focus on specific interviewing skills and principles such as communicating accurate empathy, use of speed and pacing, summarization, immediacy, concreteness, confrontation, and assertion. The concluding chapter is about integrating all of the aforementioned skills. Each chapter closes with study questions and a hypothetical case challenge. Appendix, 25 figures, 116 references