NCJ Number
59565
Editor(s)
R L HILL,
P M LAWRENCE,
N A SALVATI
Date Published
1978
Length
70 pages
Annotation
THIS TRAINING MANUAL ON CLIENT SERVICE DELIVERY SYSTEMS IS DESIGNED FOR INHOUSE TRAINING SESSIONS ON IMPROVING SKILLS OF ADMINISTRATORS OF PRIVATE, NONPROFIT, COMMUNITY-BASED JUVENILE JUSTICE PROGRAMS.
Abstract
IT IS ONE OF FIVE SELF-CONTAINED MODULES WHICH TOGETHER PROVIDE A MODEL TRAINING CURRICULUM AND RESOURCE MATERIALS FOR MANAGEMENT TRAINING. PREPARING TRAINING SESSIONS SHOULD BEGIN WITH NEEDS ASSESSMENT, SETTING TOPIC PRIORITIES, SCHEDULING AND PREPARING THE SESSIONS, AND PLANNING A TRAINING PROGRAM EVALUATION. KEY TOPICS RECOMMENDED FOR COVERAGE IN TRAINING FOR CLIENT SERVICE DELIVERY SYSTEMS ARE CASE MANAGEMENT, WHICH SHOULD BE COVERED IN THE FIRST WEEK OF TRAINING; THE PROBLEM ORIENTED DATA BASE, WHICH SHOULD BE COVERED IN THE SECOND WEEK OF TRAINING; AND MUTUAL AGREEMENT PROGRAMMING, FOR WHICH NO TIME PLAN IS SUGGESTED. FOR EACH OF THE FIRST TWO TOPICS, A TRAINING PLAN CONSISTING OF A TIMETABLE, TRAINING GUIDE, HANDOUTS, A NARRATIVE, AND A BIBLIOGRAPHY, ARE PRESENTED. FOR MUTUAL AGREEMENT PROGRAMMING, RESOURCE MATERIALS ARE PROVIDED. A SUPPLEMENTARY BIBLIOGRAPHY AND QUESTIONNAIRE FOR EVALUATION OF THE TRAINING MANUAL ARE INCLUDED. SEE ALSO NCJ 59563, NCJ 59564, NCJ 59566, AND NCJ 59567. (CFW)