NCJ Number
212676
Journal
Law and Order Volume: 53 Issue: 12 Dated: December 2005 Pages: 70-73
Date Published
December 2005
Length
4 pages
Annotation
This article emphasizes the importance of interpersonal dynamics to the job function of law enforcement middle managers.
Abstract
While textbooks about supervision in law enforcement contain much of the information one would expect about teamwork, organizational skills, and time management, most overlook one of the crucial components of the middle manager's job: interpersonal interactions with rank and file police officers. Middle managers, typically made up of sergeants, lieutenants, and captains, are the conduit between upper management directives and the police rank and file. As such, interpersonal dynamics feature as one of the most important considerations for middle managers. The author discusses these interpersonal communications as opportunities for middle management to expand its sphere of influence and create a vision of community service for police officers. Middle managers are encouraged to move beyond the obligations of their jobs to establish personal and caring relationships with their officers. Taking the time and effort to do so will help to professionalize and educate officers about their role in the agency and in the community.