NCJ Number
36775
Date Published
Unknown
Length
13 pages
Annotation
THE MEASUREMENT OF PUBLIC SERVICES IS DIFFICULT AT BEST - MULTIPLE INDICATORS ARE CLEARLY NECESSARY FOR THE MORE INTANGIBLE TYPES OF PUBLIC SERVICES.
Abstract
CITIZEN PERCEPTIONS, HOWEVER, HAVE BEEN SHOWN TO BE REASONABLY ACCURATE INDICATORS OF STREET LIGHTING LEVELS AND ROAD SURFACE ROUGHNESS.