NCJ Number
106391
Date Published
1986
Length
5 pages
Annotation
While much of corrections training is directed at specific groups of employees, such as newly hired workers, line staff, and supervisory staff, much can be gained by including exemplary veteran staff as a training resource in basic orientation training.
Abstract
Veteran staff can assist in furthering the informal agendas of training. These agendas include eliciting cooperation toward the accomplishment of mutual goals, addressing staff's issues and concerns, and developing people management and leadership skills. By integrating a few experienced staff in training classes, break time becomes learning time through informal conversations, veteran employees gain recognition for their knowledge and skills, new employees have a few familiar faces and names for support in the first difficult weeks of employment, and experienced staff can serve as work group leaders. Using veteran staff provides a means of rewarding, encouraging, and developing potential staff leaders. Broadening the training perspective to include informal agendas avoids the error of assuming that training consists only of teaching policies and procedures, followed by testing. (Author abstract modified)