NINE-ONE-ONE AND CENTRAL DISPATCH PROGRAM FOR THE COLUMBIA REGION ASSOCIATION OF GOVERNMENTS - ENGINEERING DESIGN, V 1 - REGIONAL 911 PLAN

• NCJ Number: 39532
• Author(s): G E BARKER; F K TOMLIN; T J YUNG; K D FELPERIN; C A ISBERG; S C IVY
• Date Published: 1975
• Length: 204 pages
• Corporate Author: Stanford Research Institute
• Sale Source: National Institute of Justice/
• Language: English
• Country: United States of America

Annotation

THIS REPORT DESCRIBES THE ENGINEERING DESIGN, MANAGEMENT, IMPLEMENTATION GUIDES, AND COSTS OF A REGIONAL 911 SYSTEM TO SERVE THE FOUR OREGON COUNTIES: CLACKAMAS, COLUMBIA, MULTNOMAH, AND WASHINGTON.

Abstract

THE 911 SYSTEM FOR THE COLUMBIA REGION ASSOCIATION OF GOVERNMENTS (CRAG) HAS BEEN DEVELOPED AS A TWO STAGE SYSTEM - THE 911 TELEPHONE ANSWERING CENTER AND THE RADIO DISPATCHING OF THE FIELD UNITS ARE SEPARATE OPERATIONS. THIS REPORT DESCRIBES THE TELEPHONE ANSWERING FUNCTION, WHILE A SEPARATE REPORT (NCJ-39533) DESCRIBES THE RADIO DISPATCH FUNCTION. AS A RESULT OF THE PHASE I OF THIS STUDY, CRAG ELECTED TO OBTAIN DETAILED ENGINEERING DESIGN OF A REGIONAL 911 ANSWERIG CENTER AND FOUR COUNTY-WIDE CENTRAL DISPATCH CENTERS. THIS REPORT DETAILS THE DESIGN OF THE REGIONAL ANSWERING CENTER (RAC) TO SERVE THE CRAG AREA THROUGH THE YEAR 2000. INCLUDED IN THIS REPORT ARE A SUMMARY OF THE PUBLIC SAFETY AGENCIES AND TELEPHONE COMPANY OFFICES WHICH MUST BE INCORPORATED INTO THE ANSWERING SYSTEM. THE DESIGN PHILOSOPHY OF RAC; THE DESIGN OF THE RAC TELEPHONE SYSTEM; ANSWERING POSITION CONSOLE REQUIREMENTS; THE RAC INFORMATION SYSTEM DESIGN; RAC FACILITY REQUIREMENTS AND COSTS; AND GUIDELINES ON IMPLEMENTATION, MANAGEMENT, AND FINANCING OF RAC....DMC