NCJ Number
14124
Journal
FBI Law Enforcement Bulletin Volume: 43 Issue: 2 Dated: (FEBRUARY 1974) Pages: 12-15
Date Published
1974
Length
4 pages
Annotation
OPERATION OF SALT LAKE CITY POLICE STANDARDS UNIT WHICH CONDUCTS SURPRISE INSEPCTIONS AT THE EVIDENCE ROOM, HANDLES CITIZEN COMPLAINTS, AND MAKES SPOT CHECKS ON OFFICERS' JOB PERFORMANCE BY INTERVIEWING CITIZENS.
Abstract
ALL PERSONNEL ARE SUBJECT TO AT LEAST ONE INSPECTION A YEAR. VICTIMS, WITNESSES, AND OFFENDERS ARE CONTACTED AND QUESTIONED ON THE OFFICER'S ATTITUDE, EMOTIONAL CONTROL, PERSONAL APPEARANCE, AND OTHER FACTORS. IF A SERIOUS NEGATIVE OBSERVATION IS MADE, THE INSPECTOR SELECTS FIVE MORE CITIZENS TO INTERVIEW TO TEST ITS VALIDITY. EACH OFFICER IS INFORMED BY LETTER OF THE RESULTS OF HIS INSPECTION. HE IS INFORMED OF HIS STRONG AND WEAK POINTS, AND OF THE GENERAL IMAGE HE IS PROJECTING TO THE PUBLIC. INPERSON COUNSELING IS DONE ONLY WHEN SERIOUS PROBLEMS ARE NOTED. CITIZEN COMPLAINTS ARE HANDLED IN A SIMILAR MANNER, WITH THE EMPHASIS ON RESOLVING THE SITUATION RATHER THAN FIXING BLAME.