NCJ Number
96877
Date Published
1984
Length
277 pages
Annotation
This book details practical methods to improve the effectiveness and efficiency of a typical British police force, using case studies of common police problems to demonstrate the application of modern managerial concepts.
Abstract
Introductory chapters consider the limitations of current police management practices, decentralized decisionmaking, and problem definition. A discussion of performance measures explores their use in establishing police effectiveness in crime control, traffic law enforcement, and the enhancement of public tranquility. Techniques for measuring the time used in specific police activities are explained. The chapter on policy development emphasizes survey methods for assessing community needs. Other sections address the management concerns of current resource allocation, motivating staff, and encouraging compliance with organization policy. The book then shifts to management review techniques that prepare the force to adopt new methods. The policing by objective management system is described. Finally, the author surveys steps in implementing change: a statement of goals and objectives, planning, implementation, and evaluation. Staff resistance to change is discussed. Diagrams and an index are supplied.