NCJ Number
68988
Date Published
1978
Length
20 pages
Annotation
RETAIL STORE OWNERS AND MANAGERS ARE GIVEN ADVICE ON HOW TO PREVENT, DETER, APPREHEND, AND DETAIN SHOPLIFTERS; AN OUTLINE OF CIVIL AND CRIMINAL SHOPLIFTING LAW IN THE STATE OF WASHINGTON IS PROVIDED.
Abstract
RETAIL THEFT IN WASHINGTON IS COVERED BY GENERAL THEFT STATUTES. MOST SHOPLIFTING INVOLVES GOODS WORTH LESS THAN $250, A GROSS MISDEMEANOR WITH A MAXIMUM PENALTY OF $1,000 OR ONE YEAR IN JAIL. A CIVIL SHOPLIFTING LAW PASSED IN 1975 ALLOWS MERCHANTS TO SUE SHOPLIFTERS OR THE PARENTS OF SHOPLIFTERS WHO ARE MINORS FOR THE RETAIL VALUE OF GOODS NOT RECOVERED AND MONETARY PENALTIES. ALTHOUGH CRIMINAL CHARGES NEED NOT BE FILED FOR A CIVIL SUIT, MOST MERCHANTS ONLY SUE WHEN THE SUSPECT HAS BEEN ARRESTED, TO PREVENT EXTORTION CHARGES BY THE SUSPECT AND INSURE SUCCESS OF THE SUIT. IF CORRECT PROCEDURES ARE FOLLOWED, 80 PERCENT OF SHOPLIFTING SUSPECTS WILL PAY BEFORE THE CASE GOES TO COURT. PROCEDURES INCLUDE SENDING THE SUSPECT DEMAND LETTERS AND INSTITUTING COURT ACTION IF THE LETTERS ARE UNSUCCESSFUL. MERCHANTS MUST BE CAREFUL IN ACCUSING A CUSTOMER OF SHOPLIFTING TO AVOID FALSE ARREST SUITS; THEY MUST REMAIN REASONABLE AND POLITE, AVOID USING FORCE IN DETAINING A SUSPECT THAT MIGHT INJURE HIM, AND CALL THE POLICE IMMEDIATELY. ONLY SUSPECTS ACCUSED OF FELONIES (THEFTS OVER $250 IN WASHINGTON STATE) MAY BE DETAINED UNTIL THE POLICE ARRIVE. STOLEN ITEMS AND SHOPLIFTING DEVICES SUCH AS LARGE PURSES AND OVERCOATS SHOULD BE PHOTOGRAPHED OR LABELED AND KEPT FOR EVIDENCE. SHOPLIFTERS OFTEN DISPLAY SUSPICIOUS BEHAVIOR SUCH AS WANDERING ABOUT THE STORE WITHOUT BEING INTERESTED IN MERCHANDISE OR SEEKING ISOLATED SPOTS; SHOPLIFTING METHODS INCLUDE CONCEALING MERCHANDISE OR USING ACCOMPLICES TO DISTRACT MERCHANTS. SHOPLIFTING MAY BE BEST PREVENTED BY A FIRM, COMPREHENSIVE, WELL-PUBLICIZED SHOPLIFTING POLICY AND PROPER STAFF SIZE AND STORE LAYOUT. OTHER HELPFUL PROCEDURES INVOLVE USING MIRRORS AND VIDEO CAMERAS TO OBSERVE THE FLOOR, SUPERVISING OR SECURING EXPENSIVE GOODS, AND USING ALARM SYSTEMS.