NCJ Number
12417
Date Published
1974
Length
312 pages
Annotation
ARTICLES ON METHODS AND TECHNIQUES USED IN RETAIL OUTLETS TO PREVENT LOSSES.
Abstract
DURING THE PAST DECADE A PROFESSIONAL APPROACH TO LOSS PREVENTION HAS BEEN RECOGNIZED AS RETAIL MANAGEMENT'S MOST IMPORTANT TOOL FOR REDUCING THIS DRAIN ON RESOURCES. TO DO THIS, HOWEVER, ALL THE MANY AREAS OF LOSS MUST BE IDENTIFIED AND METHODS OF PREVENTION IMPLEMENTED. IN RESPONSE TO THIS PROBLEM, SUCCESSFUL RETAIL SECURITY BRINGS TOGETHER, IN ONE VOLUME, A WIDE RANGE OF RETAIL SECURITY PROBLEMS AND PROVEN, EFFECTIVE METHODS THROUGH WHICH THEY ARE SOLVED. EACH CHAPTER, WHICH FIRST APPEARED AS AN ARTICLE IN SECURITY WORLD MAGAZINE, REPRESENTS SUCCESSFUL TECHNIQUES BY SECURITY EXPERTS TO COMBAT BUSINESS CRIMES SUCH AS BURGLARY, ROBBERY, EMPLOYEE THEFT, SHOPLIFTING, AND PASSING OF FRAUDULENT CHECKS. CONSIDERABLE ATTENTION IS GIVEN TO INTERNAL CONTROL OF THEFT, WHICH BEGINS WITH SOUND MANAGEMENT PRACTICES SUCH AS CAREFUL SCREENING OF POTENTIAL EMPLOYEES AND STRICT ENFORCEMENT OF OPERATING PROCEDURES AND POLICIES BY WELL-TRAINED SECURITY PERSONNEL. THE MAINTENANCE OF GOOD INVENTORY RECORDS, EMPLOYEE BONDING, AND THE USE OF CAMERAS IN THE VICINITY OF CASH REGISTERS ARE EXAMPLES OF COUNTERMEASURES TO INTERNAL THEFT. PHYSICAL SECURITY MEASURES ARE OFFERED FOR THE CONTROL OF BOTH INTERNAL AND EXTERNAL THEFT. THE REMAINDER OF THE BOOK IS DEVOTED TO CONTROL OF SPECIFIC TYPES OF LOSSES. THE SECTIONS ON SHOPLIFTING INCLUDE A STUDY WHICH PRESENTS CHARACTERISTICS OF SHOPLIFTERS, METHODS USED TO COMMIT THE CRIME, AND TIPS FOR SHOPLIFTING CONTROL. COMMENTS ARE MADE ON PROTECTIVE PROCEDURES AGAINST ARMED ROBBERY AND BURGLARY. PLANS TO GUARD AGAINST LOSSES DUE TO FIRE, CIVIL DISORDERS, AND NATURAL DISASTERS ARE ALSO DISCUSSED.