U.S. flag

An official website of the United States government, Department of Justice.

NCJRS Virtual Library

The Virtual Library houses over 235,000 criminal justice resources, including all known OJP works.
Click here to search the NCJRS Virtual Library

Undercover Operatives and the Crux of Credibility

NCJ Number
118447
Journal
Security Management Volume: 33 Issue: 6 Dated: (June 1989) Pages: 59-62
Author(s)
B I Landis
Date Published
1989
Length
4 pages
Annotation
To sustain employee discharges based on undercover investigations, security managers must base their evidence presentation on what impresses arbitrators considering the grounds for the dismissal.
Abstract
Most often, proof of employee drug abuse or drug dealing as well as other serious misbehavior is obtained through undercover activity by security personnel. When cases go to arbitration, the case often rests on the undercover operative's word against the grievant's denials that the alleged activity occurred. The arbitration decision thus focuses on operative credibility, corroborative evidence, police involvement, and procedural matters of due process. The operative's credibility is enhanced when his/her background and job experience is commendable and the undercover activity is conducted professionally, objectively, and without any appearance of bias. Police involvement in the undercover investigation also enhances the operation's credibility. The drawback to police involvement, however, is in the legal limitations this places on the investigation. Evidence to corroborate the undercover operatives testimony can include video and audio electronic surveillance. Such evidence without an undercover operative's direct observation, however, is usually insufficient to prove the alleged activity. An undercover investigation should be undertaken only after the employer considers whether it might jeopardize the firm's long-term employee relations.