NCJ Number
194708
Journal
Criminal Justice Policy Review Volume: 13 Issue: 1 Dated: March 2002 Pages: 32-45
Date Published
March 2002
Length
14 pages
Annotation
This study surveyed correctional officers and visitors about the process of visitation at five county jails in Pennsylvania.
Abstract
The first phase of the study involved the researcher and another observer sitting in the waiting-rooms of the jails to observe accommodations for visitors and the interactions between visitors and correctional officers. The second phase of the study consisted of interviews with correctional officers, visitors, and wardens from each site. Thirty-four visitors were interviewed. Although there were differences in the visitation process and the environments of the jails, similar concerns emerged from visitors and correctional officers at all of the sites. Correctional officers were concerned about security and working with visitors who resist complying with jail procedures for visitation. Visitors, on the other hand, complained about rude and demeaning treatment by correctional personnel. They wanted improvement in visitation procedures and to have contact visits with inmates. Regarding security, this study recommends that one standard of security be adopted for all persons entering the jail, regardless of purpose. Further, correctional officers should have information on inmates' backgrounds and on inmates' visitors. Having a preapproved inmate visitation policy increases security at a facility. Under a preapproved visitation plan, jail personnel will know who will be visiting and at what times. In order to improve officer-visitor interactions, officers should attend seminars designed to help them develop better interpersonal communication skills. Reward incentives for improving interaction with visitors are also important. The institution of contact visits and the provision of facilities for children visiting an inmate involves a major policy change and will require time-consuming planning as well as expense. Such a plan will require that visitors be willing to undergo more intrusive searches. 29 references