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Why Workplace Bullying and Violence Are Different: Protecting Employees From Both

NCJ Number
185907
Journal
Security Journal Volume: 13 Issue: 3 Dated: 2000 Pages: 63-72
Author(s)
Oonagh Barron
Date Published
2000
Length
10 pages
Annotation
This paper provides a brief overview of the key issues related to preventing workplace bullying and workplace violence, focusing on potential risk factors.
Abstract
Workplace bullying is characterized by a pattern of behavior that escalates in severity over time; the perpetrator is known to the victim, who is unable to defend him/herself; and the bullying is always situated within the organization. Workplace violence is "physical assault, threatening behavior or verbal abuse, and racial and sexual harassment occurring in a work setting." The article presents risk factors for occupational violence and violence from the general public, including handling cash; providing care, advice, or training; carrying out inspection or enforcement duties; working with disturbed, drunk, or violent people; and working alone. Risk factors for intra-organizational violence include disgruntled and vengeful workers, job insecurity, and workers with a strong sense of entitlement who feel cheated. Workplace bullying risk factors include deficiencies in work design, deficiencies in leadership behavior, the socially exposed position of the victim, and low morale. Notes

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