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Working with Informants: Operational Recommendations

NCJ Number
183883
Journal
FBI Law Enforcement Bulletin Volume: 69 Issue: 5 Dated: May 2000 Pages: 6-9
Author(s)
James E. Hight MPA
Date Published
May 2000
Length
4 pages
Annotation
Police agencies need to ensure that they have the necessary rules and regulations to govern the actions of informants and to ensure that certain safeguards exist and that police officers always exhibit professional conduct when dealing with informants and their information.
Abstract
Police agencies that use informants will always remain susceptible to litigation. However, police agencies can help reduce problems by conducting continued training and maintaining a high degree of professionalism. Police officers must maintain strictly professional relationships with informants at all times. They must interact with informants with dignity and respect and must keep promises, tell informants the truth, and safeguard their confidentiality. They must also avoid circumstances that may jeopardize the officer-informant relationship. These include forming business partnerships, accepting gifts or loans, making unprofessional comments, and meeting informants in inappropriate places. Officers should also make every effort to verify and substantiate through independent means all information the informant provides. These actions will help the officer and the agency limit situations that could damage both personal and professional reputations, help avoid litigation, and allow law enforcement to continue the use of this vital investigative resource. Photograph and notes