COLLECTIVE BARGAINING IN CORRECTIONS - AN INSTRUCTIONAL GUIDE, UNIT G - GRIEVANCES IN THE COLLECTIVE BARGAINING PROCESS

• NCJ Number: 43206
• Author(s): P O MURPHY; R A MCGEE
• Date Published: 1977
• Length: 45 pages
• Grant Number(s): 75-N1-99-0075
• Sponsoring Agency: US Dept of Justice; US Dept of Justice NIJ Pub
• Corporate Author: American Justice Institute
• Publication Format: Document
• Publication Type: Training (Handbook/Manual)
• Language: English
• Country: United States of America

Annotation

FUNCTIONS AND BENEFITS OF A GRIEVANCE PROCEDURE, THE DIFFERENCES BETWEEN PROCEDURAL AND SUBSTANTIVE FACETS OF A GRIEVANCE PROCEDURE, AND ACCEPTED STANDARDS ARE COVERED IN THIS MANAGEMENT COURSE INSTRUCTOR'S MANUAL.

Abstract

STEP-BY-STEP INSTRUCTIONS ARE GIVEN FOR PRESENTING MATERIAL ON THE IMPORTANCE OF COMMUNICATIONS IN THE MANAGEMENT PROCESS, THE ROLE OF THE GRIEVANCE PROCEDURE IN GIVING THE EMPLOYEE A HEARING, VARIOUS APPROACHES TO PROCESSING A GRIEVANCE, COMMON STEPS IN GRIEVANCE PROCEDURES, PROCEDURAL ASPECTS, AND METHODS FOR ASSURING SATISFACTION FOR BOTH SIDES. HANDOUTS FOR PARTICIPANTS INCLUDE A SERIES OF COMMON SUPERVISORY PROBLEMS WITH DISCUSSION AND RULING ON WHETHER OR NOT THIS CHANGE SHOULD HAVE GONE THROUGH THE UNION REPRESENTATIVE. OTHER HANDOUTS INCLUDE: (1) TYPICAL AREAS OF EMPLOYEE GRIEVANCES; (2) CHARACTERISTICS OF A GRIEVANCE PROCEDURE; (3) 10 SUGGESTIONS FOR GRIEVANCE HANDLING; (4) SAMPLE GRIEVANCE FORMS; (5) A CHECKLIST FOR HANDLING GRIEVANCES AT THE INITIAL STEP; AND (6) A SAMPLE GRIEVANCE RECORD.