Complaint processing by telephone

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Is It an Inside Job?: An Examination of Internal Affairs Complaint Investigation Files and the Production of Nonsustained Findings

NCJ Number

220808

Journal

Criminal Justice Policy Review

Date Published

December 2007

Public Safety Dispatcher Job Analysis, Executive Summary

NCJ Number

204117

Date Published

1991

Publication Link

PDF

Wireless E911: Public Safety's Phantom Menace

NCJ Number

179385

Journal

Law Enforcement Technology

Date Published

October 1999

Patterns of Citizen Demands for Police Service

NCJ Number

114333

Date Published

1982

Publication Link

PDF

Improving Police 911 and Dispatch Operations

NCJ Number

110085

Date Published

1987

Handling Calls for Service - Alternatives to Traditional Policing

NCJ Number

99825

Date Published

1984

Publication Link

PDF

Dial-A-Cop - A Study of Police Mobilization

NCJ Number

95400

Date Published

1984

Proposal for an Evaluation of a Tele Serve Unit in the Houston Police Department

NCJ Number

93700

Date Published

1983

Publication Link

PDF

Transferring Trouble - The Initiation of Reactive Policing

NCJ Number

94081

Journal

Canadian Journal of Criminology

Date Published

1981

Evaluation of Phase 3 of the Portsmouth, Virginia Police Department's Integrated Criminal Apprehension Program - Final Report

NCJ Number

80936

Date Published

1981

Publication Link

PDF

Police Service Expediter Unit - Final Report

NCJ Number

78867

Date Published

1972

Publication Link

PDF

Calls for Service - Citizen Demand and Initial Police Response

NCJ Number

78362

Date Published

1981

Publication Link

PDF

Telephone Report Unit User's Survey (From Comprehensive Evaluation of Phase One of the Virginia Beach, Virginia Police Departments' Integrated Criminal Apprehension Program, P 71-88, 1980, by Wolfgang Pindur et al - See NCJ-73102)

NCJ Number

73104

Date Published

1980

Publication Link

PDF

IMPROVING POLICE SERVICES THROUGH TELEPHONE OPERATIONS

NCJ Number

68985

Journal

Police Chief

Date Published

1980

FAIRFAX COUNTY (VA) - EVALUATION OF TELE-SERV

NCJ Number

58375

Date Published

1976

Publication Link

PDF

ERROR-TOLERANT DESIGN IN COMPUTER-AIDED DISPATCH (FROM CARNAHAN CONFERENCE ON CRIME COUNTERMEASURES PROCEEDINGS, 1976, BY JOHN S JACKSON - SEE NCJ-57707)

NCJ Number

57726

Date Published

1976

TELE-SERV

NCJ Number

47817

Journal

FBI Law Enforcement Bulletin

Date Published

1978

Publication Link

PDF